At GenesisPlaza.com, customer satisfaction is our top priority. As an Amazon affiliate store specializing in electronics, we adhere to Amazon’s comprehensive return policies. If you’re not completely satisfied with your purchase, you may return most new, unopened items within 30 days of delivery for a full refund. Please note that certain electronic items may be subject to specific return guidelines. Ensure that all returns are in their original packaging and condition. For detailed instructions and to initiate a return, please visit your Amazon order history or contact Amazon customer service directly. Thank you for shopping with us!